Privacy Policy

Spanaway Laundry Care (a Doing Business As name registered under Rosstek, LLC) ("we" or "us") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

• Contact information (name, email, phone number)
• Delivery addresses and pickup locations
• Order details and special instructions
• Payment information (processed securely via our payment provider)

How We Use Your Information

• Process and fulfill your laundry orders
• Communicate order status and updates
• Send promotional offers (only with your explicit consent)
• Improve our services and website

SMS Text Message Consent

When you provide your mobile phone number and opt in to receive text messages from Spanaway Laundry Care, you consent to receive automated SMS notifications about your orders, including pickup confirmations, delivery updates, and service information. You may opt out at any time by replying STOP to any message. Msg & data rates may apply.

Your mobile phone number and SMS consent information will not be sold, shared, or rented to third parties for marketing purposes.Your mobile information is used solely for order-related communication and will not be disclosed to any third party except as necessary to provide our laundry services (e.g., payment processing through our secure payment provider).

Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment data is processed through secure, encrypted channels.

Third-Party Services

We use third-party service providers for payment processing, email delivery, SMS delivery (via Twilio), and web analytics. These providers are contractually obligated to use your data only for the services they provide us. We do not authorize our service providers to sell or share your personal information.

Your Rights

You have the right to access, correct, or delete your personal information at any time. To make a request, please contact us at [email protected].

Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Phone: (253) 201-4475